Using Data to Improve Public Service

May 19, 2025

ICMA

For smaller cities, data can be a powerful tool to highlight challenges, inform solutions, and improve health outcomes. An example of this can be seen in Hampton, Virginia, where the City Health Dashboard is helping reshape how law enforcement leaders view public safety. By integrating dashboard data into police training, executives are learning to connect social determinants, like housing and education, with community safety. This new approach is fostering deeper understanding, stronger partnerships, and data-informed strategies for building trust and improving outcomes.